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Sales and Tech Support has remained outstanding as ESET continues to treat us as most valued customers in spite of our somewhat modest licensing counts. ESET has maintained a 100% Virus-Free protection record while staying out of our Server's and User's way with the smallest of footprints for both CPU and RAM utilization.
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The ESET EndPoint Security Product has provided us with best in class Virus protection for our Servers, Workstations and Laptops in my Central IT Agency and for our Customers who are other State Agencies.
#Total av vs malwarebytes how to#
Last, it took a bit to get in and get comfortable with the portal and how to quickly assess a threat and be able to remediate it, so make sure if you're not paying CS to do remediation for you, you spend the time to get familiar before you're in a live fire situation. Whether that's unnecessary paranoia in moving from a traditional mindset to AI/behavioral, time will tell. I put another vendor's agent on endpoints in addition to Falcon to clean some of that 'stuff' and provide a bit more defense in depth as well.
![total av vs malwarebytes total av vs malwarebytes](https://antivirus-review.com/wp-content/uploads/2018/06/Total-AV11.jpg)
However, there's a lot of, for lack of a better term, hygiene sort of 'stuff' that people get over time on machines (Chrome plug-ins/residue) that due to the behavioral nature and non-traditional scanning, Falcon doesn't care about. Only thing I'd say that didn't work as well for us is that, as mentioned above, Falcon is smart enough to know what's a real threat and what's not. doesn't work since Falcon is smart enough to know it's not a real threat. There is built-in test/detection functionality, but it was definitely a shift in the way I thought/approached things as EICAR, etc. If you're coming from a more traditional endpoint product, be prepared for it to be unsettlingly quiet. The small number of exemptions I've had to set up due to false positives have been very easy. Early on I was a bit paranoid about turning on certain settings and I ended up (in retrospect) unnecessarily setting up too many test groups for policies, etc. Implementation calls and follow-ups have been very helpful getting Best Practices and advice/tuning specific to our environment. Their documentation is (IMO) great - very easy to follow, clear, concise. One of, if not the easiest implementation I've done in recent memory. I rarely find an opportunity where I can give a product, service and support team a 5 star review across the board but with Sophos I have yet to have any experience that could detract for the rating. (And we continue to expand the list of Sophos Products in our tool kit) It goes without saying, based on the level of service and support received at that time and seeing the product function under a real time attack - we immediately elected to use Sophos for our EDR solution on a go forward basis. Over the course of the next week, we had constant contact with top tier technicians and support.
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#Total av vs malwarebytes trial#
I sent an email to the representatives we had been speaking to earlier in the day to inquire about launch a trial in an effort to protect systems not yet compromised and within 5 minutes we were back on the phone, launching a trial and engaging Sophos's Rapid Response Team. Unknown to us, the previous attacker still had a backdoor into our network, and a few hours after the call with Sales we experienced a major attack. Our introduction to Sophos was a collision course, we had engaged their sales team for an exploratory review after we had recently had a malware incident and wanted to part with our previous vendor. That was a really fire test for OfficeScan. Ive been working with Trend Products for more than 4 years, and in this time i found that their solutions are really complete, and trustworthy, ive tried another vendors but in the end, we always return to Trend Solutions, specially because of the ecosystem they have build.Īlso when it comes to customer service i have nothing but excellent experiences with their support, all of their engineers are highly trained to attend the issues.Īnd non less important, protection, i cannot be more satisfied with its performance, in the days of wannacry attack, i had to help a customer with the issue, we had OfficeScan deployed in nearly 7,000 endpoints, yes, we had some issues, but from the 7,000 endpoints, we only endup with 12 compures encrypted, and those were not critical computers.Īfter that the client was so satisfied and impressed with OfficeScan performance that they purchased the complete suite and deployed almost every solution trend has to offer back in the day.